NEW ALBANY, Miss., May 5, 2021 – Baptist Memorial Hospital-Union County recently announced Margo Amadu has been named Service First Champion for the quarter. Amadu, a patient care assistant, was nominated by a family member for going above and beyond to care for their dad.
Service First Champions are individuals who consistently exceed all expectations for the purpose of serving others and are nominated by colleagues, physicians, patients and their family/support persons for outstanding service.
In the nomination, the family member wrote, “Amadu’s bubbly personality made our stay in the hospital much brighter. She would warm his cold hands and make sure he was comfortable before she left the room. On our last night, dad was sleeping, and Margo reached out to tell him goodbye. She held his hands to warm them one last time while he slept, and then she placed her hand on his head for a minute. She did not say anything, but we knew she was saying a prayer for our dad.”
“Margo’s compassion and empathy for others exemplifies what a Service First Champion should be,” said James Grantham, CEO and Administrator. “It is outstanding team members like Margo who make a real difference at Baptist Union County and in the lives of our patients and families.”
Baptist Union County offers a variety of services, including adult and pediatric inpatient care, maternity, surgery, a 24-hour emergency department and diagnostics. The hospital also has 3D mammography, TeleHealth services and an eICU. Baptist Union County has an excellent reputation for providing quality care and recently earned an “A” Safety Grade from the Leapfrog Group and Outstanding Patient Experience and Patient Safety Excellence awards from Healthgrades. Baptist Union County earned five stars from the Centers for Medicare & Medicaid Services for the hospital’s quality, outcomes, safety and patient satisfaction.
For more information about Baptist Union County, please call 662-538-7631 or visit unioncounty.baptistonline.org.
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